faq

DESIGN STUDIO

What does Petite Alma design?
All sorts of things! We have lots of experience in designing everything from invitations, identities and printed material to products and clothing for businesses and events. If you’re interested in having Petite Alma design for you, be sure to contact us.
Are you accepting resumes?
We’re always on the lookout for talent. So whether you’re an up and coming illustrator, a seasoned photographer or a typography nut, if you feel a connection to the Petite Alma aesthetic, we’d love to hear from you.

ORDERING FROM PETITE ALMA

Why can’t I buy some of the Petite Alma designs through the Petite Alma website?
In addition to designing our own lines of products and stationery, Petite Alma also designs exclusive lines for other companies such as Tiny Prints, Wedding Paper Divas and Jane Press. You can purchase Petite Alma designs through these sites.
Can I find Petite Alma products in retail stores?
Soon enough! We’ll keep you posted.
Can I order a customized design from you?
Sure! We love creating custom solutions for clients. Just email your specific enquiry to info@petitealma.com and we’ll get in touch with you.
How much do custom orders cost?
That depends… as you can imagine, costs are entirely dependent on quantities, paper stock, printing methods etc. Techniques such as die cutting, foil stamping and letterpress are always a little pricier, but the end result is absolutely worth it.

SHOPPING AT OUR E-BOUTIQUE

How long does it take for my order to ship?
We use ship through USPS, which allows you to select your own shipping rates. Standard orders are typically processed between 2-3 business days. Please email sales@littlefeatherinc.com if you have any questions about your order.
Do you accept international orders?
Oui / Si /Yes sirree! You will be given the option to select your county and region during the checkout process. We’ve tried to keep shipping costs as low as possible.
Do you charge sales tax?
We are not required to collect sales tax on any orders outside the state of Texas. For residents of Texas a sales tax of 8.25% does apply (sorry y’all).
How do I make a wish list?
Once you create an account with us, your information will stay (securely) in our system, making any future checkouts, simple and speedy. This also means that when signed in, items added to your cart will remain there until you purchase them. So, if you’ve got your eye on a particular product, add it to your cart and come back whenever you feel like purchasing it!
Is my personal and credit card information secure?
Always. We take your privacy very seriously. We will never share or sell your information to a third party and any information we collect is purely for contact and shipping purposes, and is protected by the latest encryption software.
What is your return and refund policy?
Products may be exchanged or returned for a full refund (minus shipping) within 10 days of receipt. Once we receive the returned item, charges will be credited to you. Store credit is also available.
Do you offer gift wrapping?
Yes! Unfortunately at this time, we can’t offer itemized wrapping, however if you’d like your entire order (beautifully) wrapped, just add ‘giftwrapping’ as a product to your shopping cart.
Do you offer gift certificates?
Gift certificates will be available very soon in amounts of $25, $50, $75 and $100 in our e-boutique. Keep checking back!
How often do you add new products to your e-boutique?
As often as we can! We’re super picky and won’t settle for a product that doesn’t knock our socks off, but when we find one, you can expect to see it on our site soon enough!
I’ve got something that you might be interested in selling in your e-boutique… what should I do?
Ooh goody! We love unique products. Just shoot us an email at sales@littlefeatherinc.com with all the information and we’ll get back to you.

ask away!